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Customer Care

Our customer care team is dedicated to providing you with the highest level of service. Should you have any inquiries or require assistance, do not hesitate to reach out to us at any time.

Product Selection

At Bananausa, we pride ourselves on our extensive product selection. Each item is carefully curated to cater to your individual preferences, ensuring you find exactly what you love with ease and convenience.

Customization Options

We offer a range of customization options to enhance your shopping experience. Explore our selection to find personalized items that truly reflect your unique style and preferences.

FAQ

We accept a variety of payment methods including WeChat Pay,Alipay,major credit cards, PayPal, and other secure payment options. Please refer to our payment page for a complete list.

Once your order has shipped, you will receive an email notification containing a tracking number. You can use this number to track your order status on our website.
In the unlikely event that you receive a damaged item, please contact our customer service team within 48 hours of receipt. We will work with you to resolve the issue promptly.

Once an order is confirmed, we are unable to modify it. You will need to return any unwanted items after delivery.

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